The Sahalie Guarantee
Satisfaction Guaranteed! There are no time limits on returns at Sahalie. If you're not 100% pleased with your purchase, we'll gladly provide an exchange or refund your purchase price (excluding discounts, and shipping and handling charges) for items returned in their original condition within 90 days after you receive them. Refunds will be made in your original form of payment. For products returned in original condition after 90 days of your receipt, you will receive a merchandise credit certificate equal to your original purchase price (excluding discounts, and shipping and handling charges) which will be good towards a future purchase at Sahalie.
The following policies may also apply:
- Unless defective or damaged in shipment, items marked with an "(H)" in the catalog and on our website cannot be returned. These products include those such as intimate apparel, certain third party branded goods, and health and personal care items.
- Products that are customized, monogrammed or perishable cannot be returned unless defective or damaged in shipment.
- Return of larger items may be subject to a restocking, return delivery and/or shipping and handling charge, except where prohibited by law.
To return or exchange an item, follow the instructions on the packing slip enclosed with your order. Please call our Customer Service Department at 1-877-718-7902 or visit sahalie.com/returnpolicy for complete details, or for assistance in returning or exchanging your purchase.